Shipping

 

AWESOME DEALS ON SHIPPING

We're happy to offer free shipping for all orders exceeding $200! For smaller orders, we offer discounted shipping ($9.99 flat rate for the continental United States and $19.95 to Hawaii and Alaska). There's no need to meet a minimum order for this discount.

Please remember that USPS does not deliver to PO Box addresses, and we can't be responsible for orders shipped to a PO Box.

YOUR SHIPPING SCHEDULE

We dispatch orders from Monday to Friday each week and strive to consistently get your package on its way within three to four days of receiving your order. However, on certain occasions such as adverse weather or public holidays, we might need to hold your order to ensure it gets to you safely. But, you don't have to worry about it. If we know about any conditions that could delay your shipment, we'll do our best to inform you and send off your order as soon as possible.

WHERE ARE WE SHIPPING TO?

We can ship our products to any location in the 48 contiguous U.S. states. If you're a customer in Hawaii, please note that while we do ship to you, free shipping does not apply, and all orders are handled at your own risk. Unfortunately, at this time, we cannot ship to Alaska, APO/FPO addresses, or internationally. Also, please be aware that we cannot deliver to PO Box addresses and will not be responsible for orders directed to these addresses.

GETTING YOUR PACKAGE

For packages valued under $1,000, you don't need to worry about being present to sign during delivery. However, for packages valued over $1,000, your signature will be required upon delivery. We want you to be completely satisfied with our service, so we thought it was important to inform you of our delivery policy. Your thoughts and satisfaction matter to us, and our goal is to bring joy to your day.

SOME LIMITATIONS

Occasionally, there can be circumstances beyond our control that may cause delays in the delivery of your shipment. For instance, high package volume, adverse weather conditions, human or technical errors, and issues with the local delivery company can all affect the delivery time. Please note that we cannot be held responsible for inaccurate or incomplete shipping information. It is your responsibility to ensure that all your shipping and billing details are accurate and up-to-date, so that your package arrives at its intended destination without any issues.

CHANGES AND CANCELLATIONS

If you need to make changes to an order or cancel it, please find your order number and send us a message through our "Contact Us" page. Please provide all necessary details and we will do our best to assist you, including providing refunds and making adjustments as needed. However, please note that we cannot make changes or cancel an order that has already been shipped.

We're always here to help, so please don't hesitate to contact us if you have any further questions. We're thrilled that you are considering our top-quality products.